Interruptions break the service moment
Calls, walk-ins and booking questions compete with the customer already being treated.
Bilingual reception built for massage stores
Your front desk, always ready.
Customers choose the right massage and available therapist while your team stays focused on the person in front of them.
No credit card required
GreetReady
Demo Wellness
Best match now
Remedial massage · Mei
Next suitable time
2:20 pm · 60 minutes
01
Understand the request
02
Check real capability
03
Offer a workable time
Built for
- Massage clinics
- Remedial massage
- Chinese massage
- Multi-location massage teams
Product walkthrough
See GreetReady in action
Watch the customer, staff and owner experiences work together, from self-service reception to live availability and daily oversight.
Chinese narration with on-screen captions · Sound plays only after you press play.
The reception gap
When the phone rings, your team may already have their hands full
Customers still need a clear welcome and an accurate answer. GreetReady handles the repeatable reception work without pretending every booking is simple.
Availability alone is not enough
An open slot only works when the team member can deliver the requested service for its full duration.
A busy day changes quickly
Late finishes, staff status and service turnover can make yesterday’s answer wrong today.
A better answer than “someone is free”
Service skills and live availability, matched together
GreetReady checks what the customer wants against the capabilities your store has configured, the service duration, trading hours and current availability.
- 01
Understand the request
The customer chooses a service, duration and, when relevant, a preferred team member.
- 02
Check real capability
Only team members configured to provide that service are considered suitable.
- 03
Offer a workable time
The experience presents a suitable available time or an honest recovery option.
The result is a practical option the store can actually deliver, not a generic empty slot.
One system, three focused surfaces
The right view for each person at the store
Customers, staff and owners each get a purpose-built experience without sharing administrative controls.
For customers
Customer self-service
A welcoming bilingual flow for a shared tablet or customer QR link.
- Choose service and duration
- See suitable staff and times
- Confirm details with clear privacy guidance
For the team
Staff check-in
A clear team surface for recording who is ready and what they are working on.
- Simple status updates
- Store-scoped access
- Availability informed by today’s work
For operators
Owner workspace
The controls to keep each location accurate as the business changes.
- Services, duration and team capabilities
- Business hours and location details
- Today’s queue and operational insights
One shared check-in page. One personal page for every therapist.
Each therapist signs in from the store tablet. Their own work page opens automatically while the shared page resets for the next person.
Demo Wellness
Team check-in
Current store: Demo Wellness
Therapist: Mei
Secure PIN
The shared store page is ready for the next therapist.
The therapist keeps a separate page for their own work.
GreetReady
My locations
Demo Wellness - Norwood
GR-NOR-01The Parade, Norwood SA
Demo Wellness - Glenelg
GR-GLN-02Jetty Road, Glenelg SA
Designed for growth without location mix-ups
One business, every location clearly separated
Each store keeps its own customer page, staff flow, location identity and operating configuration. Owners can move between the stores they manage from one account.
- Stable link and QR identity per location
- Store-specific services, staff and hours
- Clear location name, address and code
- Role-based owner and manager access
Need another location?
GreetReady support sets up additional stores from the platform admin, so each location receives its own customer reception link, staff check-in link and settings.
Contact supportIn planning
AI voice reception
Busy with a customer and unable to answer the phone? GreetReady is exploring an AI receptionist for incoming calls.
The goal is to answer common questions and help arrange bookings using your services, therapist skills and real availability.
Start with room to learn
30-day free trial
Set up your first store, preview the customer experience and decide whether GreetReady fits your team before the trial ends.
Only a verified email address is required to begin.
No mobile verification or credit card is required.
Start 30-day free trialNo credit card required
- No credit card required
- No automatic billing
- Publish only when your store setup is ready
Questions, answered plainly
Frequently asked questions
Does GreetReady replace my staff?
No. It handles repeatable reception steps so your team can focus on customers, exceptions and professional judgement.
How do I start the 30-day trial?
Create an owner account, confirm your email, then configure your first store. You can preview the customer and staff experiences before publishing. No mobile verification or credit card is required.
Why do I need to verify my email?
Email verification protects the owner account and gives GreetReady a reliable way to help with account access.
What can the owner configure?
Owners can manage services, durations, prices, trading hours, welcome text, therapists, service skills and accepted health funds for each store.
How does the matching work?
Your store configures which services each team member can perform. GreetReady combines those capabilities with duration, operating hours and live availability before showing an option.
What does each therapist do at the start of a shift?
The therapist uses the shared store check-in page, selects their name, enters their PIN and confirms the services they can accept that day. Their personal work page then opens while the shared page resets for the next therapist.
Can customers use English and Chinese?
Yes. The reception flow supports English and Chinese. Customers choose a service, duration, preferred therapist when needed, available time, given name, mobile number and an optional note.
Can I manage more than one store?
Yes. Registration creates the first store. Contact GreetReady support to add more locations from the platform admin. Each store keeps separate customer and staff links, settings and operational data, while authorised owners and managers can switch between assigned stores.
How are payments and health-fund claims handled?
GreetReady uses the store’s configured health funds and therapist eligibility for matching only. Store staff complete the actual claim, card payment or cash payment after the service. GreetReady does not process customer payments or approve claims.
What equipment do I need?
GreetReady runs in a web browser, so you can use a suitable Wi-Fi tablet with a secure counter or floor stand. Our independent hardware guide explains practical setup options and what to check before buying.
View hardware guideWhat happens when the trial ends?
There is no automatic charge. If you want to continue, contact GreetReady to agree on the next arrangement. The platform administrator can then activate continued access for your business.
How do I get help or send product feedback?
Use the GreetReady contact page for account or store setup help. Signed-in owners and managers can also submit product feedback from their store workspace. Feedback is sent to the platform administrator for review.
Contact GreetReadyGive every arrival a clear next step.
Start with one location, configure the experience around your real services and preview it before you publish.